Refunds
If something isn’t right with your food, we make it right.
Missing, wrong or spilled
Tell us within 2 hours of delivery with a photo if you can. We’ll send the missing dish or refund it, your choice.
Cancelled orders
If we cancel an order you paid for online, the full amount goes back to the wallet or card you used within 3 to 5 working days.
Delivery fees
Delivery fees are paid to riders directly. If a rider was late or the delivery failed, tell us and we’ll take it up with them and make it right with you.